LCL only ships to US destinations. Shipping costs are quoted based on UPS, FedEx, or USPS shipping calculators. Due to the custom nature of embroidery and printing all sales are final. Products are guaranteed to be accurate and timely. Damages and lost packages will be replaced once a claim has been paid for by the carrier. Orders are processed on a first-come, first-serve basis and will be delivered based on the project deadline. Payments may be made in person or through our online invoicing with cash, check, or credit card. Cash and check payments will be at the cash discount price. All goods and services are paid in advance and will be processed once payment has been made. Customers may contact LCL at 915-204-0375 or by email at lioncrestlogos@gmail.com.